FirePDF Support Center

Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion.

We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.

Sales Team:

    Contact Sales Team:

    Any question about sales, order, license code, registration, and contact Salesmen etc.

Support Team:

For further support, please write to our support team at

  • How to install FirePDF software?
  • To install FirePDF software, please follow the steps below:

    1. 1. Download the FirePDF software installation file onto your computer.
    2. 2. Double-click on the installation file.
    3. 3. Follow the directions to finish the installation.
  • How to uninstall FirePDF software?
  • To uninstall FirePDF software, please follow the steps below:

    1. 1. Go to Windows "Control Panel".
    2. 2. Go to "Programs and Features".
    3. 3. Click on FirePDF software (depending on the product you want to uninstall).
    4. 4. Select "Uninstall" or "Remove" (this may differ depending on the Windows System version).
    5. 5. Follow the directions to finish the uninstallation.


    You can also click on the Windows "Start" menu and enter "Programs", find FirePDF software and you'll see "Uninstall" in the drop-down options, click on it and FirePDF software will be uninstalled automatically.

  • Where can I express my complaint or compliment?
  • We provide free life-time upgrades for most of our programs for our registered customers. You can log in our Support Center to retrieve the latest download URL and corresponding registration information.

    You could contact us to submit your compliment or complaint directly.

  • How can I get an invoice?
  • We provide an electronic invoice for every purchase. After your order is processed successfully,the payment platform will send a confirmation email. And you can click the link of the invoice in the email to print it by yourself.

    If you lost the confirmation email, please get your invoice from the links below again:


  • How can I submit a review to you?
  • You are highly welcomed to submit a review to us. You could contact us to submit your review and we will consider your review for our future updates.